Frequently Asked Questions

Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.

General Questions

You can call us for a free no obligation quote, or click HERE and get your quote online!

We serve Brunswick County and the surrounding areas.

Not exactly. Once get your free over the phone or online quote, a quick inspection is conducted for both parties. We can get the OK and start cleaning right then and there! No need to come back or visit multiple times. Making your path to a cleaner property that much easier!

Cleaning supplies are included by default. All of our cleaning products are 100% Eco-Friendly and safe for the environment.

However, if you have your own supplies, we can use yours instead.

Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

Scheduling Questions

We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.

It’s completely up to you. Our cleaners are trained and ready to handle any task so once you hire Coastal Cleaners there is nothing for you to do but sit back and wait for a spotless clean!

Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.

Yes we offer discounts for reoccurring cleaning plans as well as large discounts for contracts.

Yes, while we can’t always guarantee we will have availability on the specific day and time that you need, usually we can work something out for you, especially with enough notice.. But, depending on the day, we can often meet this requirement.

Cleaning Questions

Vacation/Rental
AirBnB
Real Estate
New Construction

INSIDE REFRIGERATOR/MICROWAVE
SWEEP/MOP/VACUUM ALL ROOMS
INTERIOR WINDOWS
SANITIZING ALL KNOBS/HANDLES
DISHES
DISINFECTING BATHROOMS
KITCHENS
POLISHING MIRRORS
BEDROOMS
DUSTING FLAT SURFACES

At Coastal Cleaners, we take pride in being a 100% eco-friendly cleaning company. All of our cleaning products and equipment are carefully selected to align with our commitment to the environment. Everything we use is biodegradable, recycled, reused and/or safe for the environment and your family.

It all depends on the job and the time frame of the work in question.

Absolutely. The cleaners go through a screening process that includes a police background check, reference checks and in-person interviews. We have a 12 step hiring process that you can review HERE

Reasons to Choose Us

Behind our commitment to excellence are few key attributes that define who we are and what makes us different from any other.

Meticulous & Thorough

We don't just get the job done every time on time, we get it done right. No stone unturned and no nook and cranny uncleaned!

Trustworthy & Reliable

Consistency in the quality of our services and dependability; both second to none, ensures you and your property are always in great hands!

100% Eco-Friendly

We believe in Keeping Our Coast Clean! We only use eco-friendly chemicals, biodegradable, reusable or recycled cleaning products.

Satisfaction Guaranteed!

At Coastal Cleaners, we take pride in serving Brunswick County, North Carolina, and the surrounding areas with meticulous house cleaning services. Our commitment to your satisfaction is unwavering.

Our rigorous 12-step hiring process ensures that only the best cleaning professionals join our team. We understand that your trust in us is paramount, and that's why we back our service with a 24-hour satisfaction guarantee. If there's any aspect of our cleaning that doesn't meet your expectations, simply give us a call, and we'll return promptly to re-clean it at no additional cost.

With Coastal Cleaners, you can enjoy a sparkling clean home or workspace with confidence and peace of mind.

Get A Free Quote
100% Eco-Friendly Coastal Cleaners Brunswick County Cleaning Company

Eco-Friendly Cleaning Products

We feel good about cleaning with our self-formulated, natural products that are better for the environment

100% Safe, Reusable or Recycled

All of our products our eco-friendly! Our chemicals are safe for the environment and everything else is recycled, reusable, or renewed. We found a way to get our carbon footprint as low as possible without sacrificing the quality of our equipment or services.

We Care About Our Coast

While we wish we could save the planet by ourselves, we are starting where we live and doing everything we can to help keep our beautiful coast and our planet Earth clean. This is why we have dedicated Coastal Cleaners to having the lowest carbon footprint possible.